﻿<?xml version="1.0" encoding="utf-8"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" d1p1:xsi="http://www.gov.tw/schema/RSS20.xsd" xmlns:d1p1="schemaLocation"><channel><title>Department of Legal AffairsConsumer Rights Protection</title><link>https://english.dla.gov.taipei/News.aspx?n=2F2CC8F39C219DAD&amp;sms=5B794C46F3CDE718</link><language>en</language><copyright>Department of Legal Affairs, Taipei City Governmen</copyright><item><title><![CDATA[Taipei City Government Consumer Dispute Pamphlet]]></title><link>https://english.dla.gov.taipei/News_Content.aspx?n=2F2CC8F39C219DAD&amp;s=3BEECF69452AA541</link><description><![CDATA[<ul><li><a href="https://www-ws.gov.taipei/Download.ashx?u=LzAwMS9VcGxvYWQvMzc2L3JlbGZpbGUvMTg2NzcvODIwODg1NC8zZDk2YzY5Mi0xYTEyLTQxMDctOWVlNy1jNTkyYTcwMDc5ZTEucGRm&n=Q29uc3VtZXIgRGlzcHV0ZSBQYW1waGxldC5wZGY%3d&icon=..pdf" TARGET="_blank" title="Consumer Dispute Pamphlet">Consumer Dispute Pamphlet.pdf</a></li></ul><ul><li><a class="fancybox-buttons" rel="fancybox-thumb" title="1.What to do when consumer disputes occur？" href="https://www-ws.gov.taipei/001/Upload/376/relpic/18677/8208854/eafa55c4-4550-4694-81fb-f4da5f2d016c.jpg"><img src="https://www-ws.gov.taipei/001/Upload/376/relpic/18677/8208854/eafa55c4-4550-4694-81fb-f4da5f2d016c@80x60.jpg" border="0" alt="1.What to do when consumer disputes occur？" /></a></li><li><a class="fancybox-buttons" rel="fancybox-thumb" title="2.FAQ" href="https://www-ws.gov.taipei/001/Upload/376/relpic/18677/8208854/746fda1e-507a-4da8-acbd-d3de36700bcc.jpg"><img src="https://www-ws.gov.taipei/001/Upload/376/relpic/18677/8208854/746fda1e-507a-4da8-acbd-d3de36700bcc@80x60.jpg" border="0" alt="2.FAQ" /></a></li><li><a class="fancybox-buttons" rel="fancybox-thumb" title="3.Taipei City Government Consumer Dispute Processing Procedure Flow-chart" href="https://www-ws.gov.taipei/001/Upload/376/relpic/18677/8208854/30024078-7793-4bfb-bd4b-dde773759492.jpg"><img src="https://www-ws.gov.taipei/001/Upload/376/relpic/18677/8208854/30024078-7793-4bfb-bd4b-dde773759492@80x60.jpg" border="0" alt="3.Taipei City Government Consumer Dispute Processing Procedure Flow-chart" /></a></li><li><a class="fancybox-buttons" rel="fancybox-thumb" title="4.Government Agency Contact Info. for Consumer Protection Inquiry" href="https://www-ws.gov.taipei/001/Upload/376/relpic/18677/8208854/56942ee4-03f1-44c8-8dc4-44c698dc0c1b.jpg"><img src="https://www-ws.gov.taipei/001/Upload/376/relpic/18677/8208854/56942ee4-03f1-44c8-8dc4-44c698dc0c1b@80x60.jpg" border="0" alt="4.Government Agency Contact Info. for Consumer Protection Inquiry" /></a></li></ul>]]></description><pubDate>Mon, 29 Jun 2020 02:25:00 GMT</pubDate></item><item><title><![CDATA[How to make an appeal to the Consumer Service Center of the Taipei City Government?]]></title><link>https://english.dla.gov.taipei/News_Content.aspx?n=2F2CC8F39C219DAD&amp;s=04935B08B26D8059</link><description><![CDATA[According to Article 2 of the Regulations on Handling an Appeal in a Consumer Dispute issued by the Executive Yuan, a local consumer service center shall accept an appeal when it is in written form; in other words, the plaintiff has to file a written appeal. If the plaintiff files an appeal in person, the service center should acquire the plaintiff&rsquo;s basic information, the reason for and the intent of the appeal, and the plaintiff&rsquo;s signature or seal on the written form after all the required information is filled in.<br />Moreover, the plaintiff has to fill in his/her name, telephone number, current address, the nature of the dispute, the name and the address of the business owner, etc., so that the Consumer Service Center of Taipei City Government can handle the case.]]></description><pubDate>Wed, 23 Sep 2015 16:00:00 GMT</pubDate></item><item><title><![CDATA[What institution or division can a consumer appeal to when a dispute arises?]]></title><link>https://english.dla.gov.taipei/News_Content.aspx?n=2F2CC8F39C219DAD&amp;s=27D89AEC8DC08FD9</link><description><![CDATA[According to Article 43 of the Consumer Protection Law, when a dispute arises over a purchased item or service between a consumer and a seller, the consumer can appeal to one of the following: 1) the seller, 2) a consumer protection group, or 3) the Consumer Service Center.]]></description><pubDate>Wed, 23 Sep 2015 16:00:00 GMT</pubDate></item><item><title><![CDATA[Where can a consumer call for legal consultation in case of a dispute happened?]]></title><link>https://english.dla.gov.taipei/News_Content.aspx?n=2F2CC8F39C219DAD&amp;s=83426DF82F341C31</link><description><![CDATA[When such a dispute arises in a transaction between a consumer and a seller, the consumer can dial 1950, a consultation hotline by using a telephone or a cell phone. Callers from other cities please dial 02-27256169 for consultation from the Taipei City Government.]]></description><pubDate>Wed, 23 Sep 2015 16:00:00 GMT</pubDate></item></channel></rss>
